KADUNA ELECTRIC NEWSLETTER FEBRUARY 2ND EDITION

Kaduna Electric MD Warns Staff to Buckle Up on Revenue Collection

 

The Managing Director/CEO of Kaduna Electric, Dr Umar Abubakar Hashidu, has read the riot act to staff of the company under Sokoto Regional office to buckle up and multiply revenue for the company to remain in business.

Dr. Umar frowned at the current revenue of the Regional office that is in the range of N300 million, which is far less than a smaller, less cosmopolitan state like Taraba, that generates about N600 million.

Elaborating on the way forward at the maiden meeting with staff of the Sokoto Regional office of the company, Dr Umar affirmed that the target revenue set for the company is achievable, if the staff turn a new leaf, buckle up and shun corrupt practices.

Armed with a track record of turning around the fortunes of Yola Electricity Distribution Company, Dr Umar stated that, with the support and cooperation of every member of staff, the task of recording such achievement in Kaduna Electric is attainable.

Recalling that Kaduna Electric is the only company still under administration, he further stated that its current NBET, MO invoices and other charges stands at about N11bn but sadly boasts of just about N3bn in collection.

Hr said Kaduna Electric is still paying the Nigerian Electricity Market Stabilization 2014/2015 loan with interest. Same as the National Mass Metering Programme loan; the Performance Improvement Plan and SLA project between the company and TCN.

Dr Umar pointed out that the new Electricity Act signed by President Bola Ahmed Tinubu has decentralized the generation and distribution of electricity and gives autonomy to states to play a greater role in the sector.

 

 

Zamfara Region Staff Urged to Change Mindset for Improved Efficiency.

The Staff of Kaduna Electric at Zamfara Regional Office have been advised to change their mindset for the success of the organization.

This call was made by the Managing Director/CEO, Dr. Umar Abubakar Hashidu during an interactive session with Staff in Zamfara Regional Office in Gusau on Tuesday.

The MD/CEO emphasized the importance of embracing change, encouraging individuals to change their thinking and mindset in order to facilitate change within the organization. He noted that team work is an important factor to the success of any organization, hence called on the staff to apply their knowledge collectively in order to ensure they deliver on the organization’s vision, create a competitive advantage and achieve its business objective.

 “The energy, passion, dedication, and innovation that employees bring to the organization can be seen in the effort they put into their work and the empowerment they feel to make a positive impact on the company. Acquire the skills needed to be adaptable to change and proactively look for new solutions to eliminate challenges and achieve goals”.  He added.

Continuing, he said “Successful outcomes lead to successful results and ensuring a strong return on investment for the business and positioning the company for long-term success and growth. To improve overall performance, focus on increasing revenue, reducing operating costs, and enhancing customer satisfaction and workforce productivity”

On customer engagement, he explained that staff need to develop a strong relationship between the company and the consumer that extends beyond just the sale of electricity. He said it involves a deliberate and steady effort by the company to add value in every interaction with the customer which would ultimately lead to increased loyalty.

“A customer engagement strategy can be compared to a feedback loop, where each interaction not only builds loyalty but also provides valuable insights that can benefit the business in the long run. Without these insights, the company may miss out on potential opportunities”

The Managing Director reiterated that the organization would continue to advocate for customer engagement through different means of communication for qualitative service delivery. He called on customers to help the organization by paying their electricity bills.

 

“We Must Take Ownership of Our Work In Order to Turnaround Kaduna Electric”

The Managing Director/CEO Kaduna Electric, Dr Umar Abubakar Hashidu, has charged staff of Kebbi Regional Office of the company to take ownership of their work in order to enhance the success of the company

He made the call during an interactive session with the staff in Kebbi Regional Office on Thursday.

At the session that lasted more than three hours, Dr Umar emphasized the importance of embracing change and pointed out non-ownership attitude of the staff which is adversely affecting the company from meeting it targets and other market obligations.

Dr Umar stated that, with the support and cooperation of every member of staff, the target revenue of N6bn set for Kaduna Electric is achievable, if the staff turn a new leaf.

The MD/CEO also complained bitterly about the rating of Kaduna Electric during the last NESI stakeholders meeting in Lagos, where Kaduna Electric was rated the last in terms of collection efficiency, ATC&C losses and meteing indices.

He also informed the staff that the company is to refund customers to the tune of N1.145bn as directed by the NERC for violation of the capping order.

“He however said, in return, the company must collect 100% of our capped estimated bill and outstanding debt. We are going to publish on newspapers and website for people to see and, any body that didn’t pay us doesn’t deserve our services.

“Currently, we are operating at a loss. The company would only expand its operations and develop its workforce when there is profit,” he stated.

The Managing Director reiterated that integrity is key and, therefore, every staff of the company must be a person of integrity in order to move the company to greater heights, and become one of the exemplary discos in Nigeria.