PREPAID METERS WILL CURB
MENACE OF ESTIMATED BILLINGS
- GOV. TAMBUWAL
In compliance with the Nigerian Electricity Regulatory
Commission (NERC) directive that all electricity consumers should be metered,
the management of Kaduna Electric recently deployed 50,000 pre-paid meters in
Sokoto State.
Speaking at the
inauguration ceremony, which took place at the premises of the State
Independent Power Project (IPP), the Governor of Sokoto state, Aminu Waziri
Tambuwal said the new pre-paid meters would curb the menace of the usually
controversial estimated billing system.
The governor noted that
the new pre-paid meters would encourage more prudent use of power by the
residents.
According to him, the pre-paid-meter billing system is efficient and reliable,
and advised the distribution company to roll it out across the state.
On efforts by his administration to boost power supply in Sokoto, Tambuwal said
172 transformers have been purchased for installation to boost power supply in
the state.
He added: "The state government's IPP will soon come on stream, in
partnership with Kaduna Electric.''
Governor Tambuwal added that the state government was undertaking myriad of
interventions to augment power supply to the state.
He disclosed that the state government was collaborating with the Nigeria
Energy Support Programme to tap the abundant renewable energy sources in Sokoto
state.
These, according to the Governor, include wind and solar energy, as well as
hydro -power potentials at Goronyo Dam, among others.
Also, speaking, the Chairman of Kaduna Electric, Alhaji Yusuf Abubakar, hailed
Governor Tambuwal for his uncommon commitment to the issue of power in the
country.
The Governor
commissioned over 1000 motorcycles for the company’s Sales Representatives and
metering officials in the four states it covers.
In attendance at the ceremony were Sokoto Deputy Governor, Alhaji Ahmed Aliyu,
heads of agencies and other stakeholders in the power sector.
KADUNA ELECTRIC FETES
CORP MEMBERS - Urges them to be worthy
ambassadors of the company
NYSC
Corp members shortly after Send Forth Lunch with management staff
National Youth Service
Corp (NYSC) members deployed to Kaduna Electric were yesterday treated to a
Send Forth Lunch to commemorate the end of their service year with the company.
In his welcome address,
delivered by the Chief Marketing and Customer Services Officer Mal. Murtala
Bello, the Managing Director of Kaduna Electric, hailed the corps members for
their contribution to the company especially in the area of Customer
Enumeration.
He added that the feat
they achieved in 10 months is highly commendable and urged them to remain
worthy ambassadors of Kaduna Electric.
Commenting on why the
company decided to fete the Corp members, the Head of Human Resources, Hajia
Khadijah Kabir said, “Today’s event is a testimony of management’s focus on its
manpower at whatever level. The management appreciates their contribution so
this is our little way of saying thank you to them.”
One of the Corps
members, Rasheeda Dahiru, said she was pleasantly excited and surprised that
Kaduna Electric deemed it fit to appreciate them. She said they are grateful
for the gifts and experience acquired working for the company.
SOKOTO POLICE COMMISSIONER LAUDS
KADUNA ELECTRIC FOR RELIABLE POWER
Kaduna Electric has received
commendations from the Sokoto State Police Commissioner, Mohammed Abdulkadir,
for steady and reliable power supply to all police formations under his
Command.
The Commissioner gave this kudos
while receiving a delegation from the company led by the Chief Engineering and
Technical Services Officer, Engr. Bello Musa in Sokoto recently.
Abdulkadir who noted that the Police
and Kaduna Electric are partners in progress expressed gratitude to the
management of the company for giving the command priority in power
distribution.
He reassured the delegation of his
commitment in settling all outstanding bills adding that efforts are being made
to offset some of the bills in the shortest possible time.
The Police Commissioner said in
order maintain the good relationship between the two organizations, the
Nigerian Police Headquarters Abuja will also be informed of the need to
constantly pay electricity bills.
Earlier in his opening remarks, the
Chief Engineering and Technical Services Officer, Bello Musa, lamented some of
the challenges facing the company, which range from vandalism of company
equipment and installations to energy theft and inadequate returns on
investment as a result of nonpayment of electricity bills by consumers.
He therefore solicited the
partnership and cooperation of the Nigerian Police, community leaders, other
security agencies and stakeholders to curtail the menace.
Engr Bello appealed to the
Commissioner of Police to use his good offices to ensure that all formations
under his Command pay their bills as at when due so that the company can sustain
supply of reliable energy.
BDRO CHARGES STAFF ON GOOD CUSTOMER
RELATIONSHIP
BDRO
Kebbi Area Office, Mr. Abubakar Ibrahim Hashim (4th from left), Alh.
Yushau Abdullahi (3th from right), and other colleagues during a
Premium Customers Visitation at Birnin Kebbi
To
ensure that customers are well informed about the plans and actions of the
company in their interest, the Business Development and Relationship Officer,
Kebbi Area Office, Mr. Abubakar Ibrahim Hashim has charged staff to take Customer
Relationship Management seriously.
He
made this known after a supervisory visit to communities on quality service
delivery and energy bypass, maintaining that staff must treat customers as
kings as this would make cash collection easier.
He
added that it is imperative to use the opportunity of interacting with
customers to communicate the change in management and the need to meet their
financial obligations, which will guarantee stable power supply.
Mr.
Hashim noted, “a cordial relationship is not built when it is time to
distribute bills or collect cash, it is a continuous process”.
In
one of the communities he visited, he urged the customers to report any
unsatisfactory service by any member of our staff.
He
also appealed to the customers to shun all forms of energy theft like energy
bypass, adding, “should there be any need to purchase transformers there is an
official way to go about it”.
The
BDRO further enjoined all staff to take Customer Enumeration, Bill
Distribution, Bill Analysis and Cash Collection seriously warning that
underperforming staff will not be accommodated in the system.
Mr.
Hashim directed that all Metering staff should give maximum support to the
Sales Representatives stressing that it by doing so that the revenue collection
of the area will improve.
Similarly,
Mr. Nafiu Kabiru who is the Corporate Communications Officer and a member of
the supervisory team, called on the Sales representatives to cooperate with the
Metering staff who are in charge of reading the meters to ensure that customers
are billed correctly.
The
Supervisor for Sokoto, Kebbi and Zamfara Area Offices, Mr. Sani Argungu, who
was also part of the Supervisory Team spoke on the need for staff to be
contented. He said the issue of fraud is an indication of lack of contentment,
which he said is the reason why people steal from the company.
