KADUNA ELECTRIC NEWSLETTER FEBRUARY 1ST EDITION

  

COO Charges RPU to Go Out and Disconnect erring Customers with a Smiling Face.

 

The Chief Operating Officer (COO), Abubakar Sadiq Mohammed, has charged the Revenue Protection Unit (RPU) to put in more efforts to improve on their performance company-wide. He also assured them of the full support of Management in achieving their objectives.

He urged them to be fair and firm when dealing with customers and disconnect all those who have defaulted with a smile on their faces without giving room for compromise.

He made this known during a brief interaction with the head office team members of the unit led by the Head of Unit, Engr. Umar Adamu Gumel.

The COO reiterated the critical role of RPU in the operations of Kaduna Electric especially in the light of the liquidity challenges the company is facing. He emphasized that the unit shall be provided with all the tools it needs to carry out its duties effectively.

While lamenting the not too satisfactory figures so far realized, he tasked the team to do more to improve the figures. He charged them to make integrity their watch word while out there on the field as they shall face temptation from acme unscrupulous customers to compromise their work.

He assured them that it is indeed a new dawn at Kaduna Electric and that all hard-working staff shall be duly recognized and rewarded in order to boost morale and maintain peak performance.

 

Kebbi East Area Office held Monthly Performance Review and Rewards

 

The management of Kebbi East Area Office has held monthly performance review and rewards to most performing staff

While giving his opening remark the Area Manager Mr. Abubakar Abdullahi appreciated the efforts of the general staff of the Area Office for the outstanding performance delivered.

He further charged them to maintain the tempo, so that every time the team delive
red a good performance we will come here to celebrate and reward the performing ones.

Kebbi East Area Office is attaining a remarkable collection efficiency and we will continue to work hard and become one of the best performing Area Office in Kaduna Electric, I am certain with the spirit of team work we can do better. He added

In his contribution the Regional Chief Mr. Sunday Yahaya whom joined the performance review via zoom, commended the efforts of the Area Manager and his team for putting things together and urged them to keep on doing the good work.

He however expects more performance from the Area Office in the forthcoming months as that will increase the overall collection efficiency of Kebbi Regional Office.