Kaduna Electric Takes Steps to Strengthen Customer Engagement through Traditional Channels
The Emir made the pledge during a customer engagement in his palace in Birnin Kebbi when he played host to Kaduna Electric Regional Chief for Sokoto, Kebbi and Zamfara States, Mr Sunday O. Yahaya and his team recently.
The Emir of Gwandu advocated for unity and
joint efforts to safeguard the Company's assets. He instructed the Secretary of
the Emirate Council to write a letter to all District Heads and Senior Council
members, emphasizing the significance of partnering with Kaduna Electric. The
directive included urging District Heads to collaborate closely with their
local Kaduna Electric representatives to ensure timely payment of electricity
bills.
"My call to you is to continue to be sincere in your operations as well as continue educating your customers out there to bridge the knowledge gap; then we will continue to support your company by ensuring all our members are inform of the current situation of the business and to have good service delivery," he stated.
The Emir also appealed to the company to take their responsivity serious “the Company should do justice for the customers in terms of billing efficiency, repairs of electricity infrastructures etc.
Earlier in his remarks, the Regional Chief stated that the essence of the engagement is in continuation of the Company's stakeholders’ engagement and consumer education programmes and, also to familiarize and synergize with the council of and sought for support.
He further stated that Kaduna Electricity Distribution Company is faced with numerous challenges among them are vandalism of power infrastructure, low payment of electricity bills from customers which made it difficult for the company to meet market obligations.
Mr Yahaya said, "traditional leader like you has a role to play in our business looking at the vast number of followers you have”.
"There is need for your enormous support for the Company to continue to deliver to its obligation, paying electricity by the customers is a key to achieving the desired goals of the company, our Royal highness we are counting on your usual support to ensure our revenue improved in Kebbi”, he stated.
Nigerian Army School of Military Police Commends Kaduna Electric for Consistent Power Supply
The Commandant, Nigerian Army School of
Military Police, Basawa, Zaria has commended Kaduna Electric for what he called
“sustainable improvement in power supply to the school in recent months”.
The commandant described access to
uninterrupted power is vital for the barracks, as it ensures the smooth
operation of essential services and enhances our performance.
“We have seen a remarkable improvement in
the quality and consistency of electricity supply in the barracks, thanks to
Kaduna Electric. This has significantly enhanced the living conditions of our
personnel and their families”, he said.
In his response, the Managing Director/CEO
of Kaduna Electricity Distribution Company, Engr Yusuf Usman Yahaya, expressed
gratitude for the commendation.
He stated that "we feel honoured to
receive this commendation from the leadership of Basawa Barracks; we thanked
the military for their service to our nation; our team is dedicated to
providing reliable electricity services, and we will continue to work towards
exceeding the expectations of our valued customers."
“The positive feedback from Basawa Barracks
serves as a motivating factor for Kaduna Electric to further enhance its
service quality and expand its reach to benefit more communities in the region.
This commendation reaffirms the importance of a stable power supply in
improving the quality of life and supporting the operational needs of both
residential and military establishments” he said.
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