MEET THE STAFF SERIES

The Management and the Staff Should Not Work at Cross Purpose - Ahmed Abubakar

CCD: Briefly tell us about yourself?

AA: My name is Ahmed Abubakar. I am from Gusau in Zamfara State. It's did my Primary School in Gusau and proceeded to Sokoto State for my Secondary School and then to Usmanu Danfodiyo University, Sokoto for both my Bsc and Msc degrees in Political Science.

CCD: When did you join the Company and what is your primary assignment?

AA: My primary assignment is to ensure proper distribution of energy to the end customers, I was an employee of NEPA to PHCN as a Distribution System Operator (DSO). I have had course to undergo trainings on electrical installations and appliances, flow of energy, communication techniques, etc.

CCD: Please tell us more about the aspects of your responsibility and how do you manage it?

AA: My responsibility is to ensure effective and steady supply distribution to the end customers/consumers; other responsibilities includes switching of electrical appliances and apparatus, ensuring safety is maintained to both the equipment’s and personnel while discharging their  responsibilities, mentorship to subordinates and advises for proper execution of all operational activities. I also ensures that safety is maintained through the application of standard protection codes (SPOs), Job analysis and design (JAD) and health and safety

CCD: One of the reasons for low performance is revenue leakages. How do you   plugging revenue leakages and to serves as a road map that provides direction to the business?

AA: No doubt, one of the ways to ensure revenue protection is proper networking to avoid loses and prompt metering and effective and efficient billing. Revenue leakages in electricity industry isn't a new phenomenon and cannot be underestimated. Part of the leakages in this firm is energy theft, defective metering, and to stop these mishaps we need rigorous public enlightenment and involvement of security agencies and all other stakeholders in stopping energy theft. On the side of the company is to ensure proper metering and billing through daily enumerations and correct data base.

CCD: What do you think will help in creating mutual beneficial relationship between the Company and the customers?

AA: The only way to achieve this is by giving them our enough and efficient services. Our commodity is in high demand and as long as we are able to satisfy our customers, which in return through proper billing such commodity sales will be recovered with rigorous and scientific application of how to get our money back.

CCD: Teamwork is the collaborative effort and one of the core values of the organization. How do we put it into practice to achieve a common goal or to complete a task in the most effective and efficient way?

AA: Team work is indeed the key point in achieving desired goals. We should ensure that no communication gap exist between me and my colleagues which gave us hindsight in dealing with whatever situation we arrived at. We should understand our responsibilities, each should know his boundaries and stick to them in our routine activities.

CCD: Any appeal or suggestion to staff or Management?

AA: My appeal to the Management is to find cordial ways to harmonise and cement the management/staff relationship. The Management should motivate the staff, provide enough tools and working equipment’s. We should remember that no progress can be recorded without cordial relationship. Can a dog eat from hyena's plate? Definitely, no, why? Because they are not of the same family. In this regards we need to emulate and embrace one another with positive mind and passion, because only through these qualities that we progress and achieve a set target. The Management shouldn't behave like hyenas while the staff should behave as drinking water. In a nutshell, give Cesar what belongs to Cesar...