The Management and the Staff Should Not Work at Cross Purpose - Ahmed
Abubakar
CCD:
Briefly tell us about yourself?
AA: My name is Ahmed Abubakar. I am from Gusau
in Zamfara State. It's did my Primary School in Gusau and proceeded to Sokoto
State for my Secondary School and then to Usmanu Danfodiyo University, Sokoto
for both my Bsc and Msc degrees in Political Science.
CCD: When
did you join the Company and what is your primary assignment?
AA: My primary assignment is to ensure proper
distribution of energy to the end customers, I was an employee of NEPA to PHCN
as a Distribution System Operator (DSO). I have had course to undergo trainings
on electrical installations and appliances, flow of energy, communication
techniques, etc.
CCD:
Please tell us more about the aspects of your responsibility and how do you
manage it?
AA: My responsibility is to ensure effective
and steady supply distribution to the end customers/consumers; other
responsibilities includes switching of electrical appliances and apparatus,
ensuring safety is maintained to both the equipment’s and personnel while
discharging their responsibilities, mentorship to subordinates and
advises for proper execution of all operational activities. I also ensures that safety
is maintained through the application of standard protection codes (SPOs), Job
analysis and design (JAD) and health and safety
CCD: One
of the reasons for low performance is revenue leakages. How do you
plugging revenue leakages and to serves as a road map that provides
direction to the business?
AA: No doubt, one of the ways to ensure revenue
protection is proper networking to avoid loses and prompt metering and
effective and efficient billing. Revenue leakages in electricity industry isn't
a new phenomenon and cannot be underestimated. Part of the leakages in this
firm is energy theft, defective metering, and to stop these mishaps we need
rigorous public enlightenment and involvement of security agencies and all
other stakeholders in stopping energy theft. On the side of the company is to
ensure proper metering and billing through daily enumerations and correct data
base.
CCD: What
do you think will help in creating mutual beneficial relationship between the
Company and the customers?
AA: The only way to achieve this is by giving
them our enough and efficient services. Our commodity is in high demand and as
long as we are able to satisfy our customers, which in return through proper
billing such commodity sales will be recovered with rigorous and scientific
application of how to get our money back.
CCD:
Teamwork is the collaborative effort and one of the core values of the organization.
How do we put it into practice to achieve a common goal or to complete a task
in the most effective and efficient way?
AA: Team work is indeed the key point in
achieving desired goals. We should ensure that no communication gap exist
between me and my colleagues which gave us hindsight in dealing with whatever situation
we arrived at. We should understand our responsibilities, each should know his
boundaries and stick to them in our routine activities.
CCD: Any
appeal or suggestion to staff or Management?
AA: My appeal to the Management is to find
cordial ways to harmonise and cement the management/staff relationship. The
Management should motivate the staff, provide enough tools and working
equipment’s. We should remember that no progress can be recorded without
cordial relationship. Can a dog eat from hyena's plate? Definitely, no, why?
Because they are not of the same family. In this regards we need to emulate and
embrace one another with positive mind and passion, because only through these
qualities that we progress and achieve a set target. The Management shouldn't
behave like hyenas while the staff should behave as drinking water. In a
nutshell, give Cesar what belongs to Cesar...
