MEET THE STAFF SERIES

Our Field Staff Are Trained To Ensure Accurate Data Collection 

CCD: Who is Aminu Musa?

AM:  I was born and brought up in Dandi Local Government of Kebbi State. I attended Yabo Model Primary School Yauri and later went to Federal Government College, Birnin Yauri where I obtained my Secondary School Certificate.

 I graduated from Bayero University Kano (BUK), where I studied Political Science. Currently I work with Kaduna Electricity Distribution Company as an Analytics and Coordination Officer, Kebbi Regional office.

CCD: When did you join Kaduna Electric and what were you employed to do?

AM: I joined the company on the 8^th of September 2015, as Sales Representative and was later assigned to Data Coordination Unit after a year.

After the new management restructuring in 2018, I was made an Analytics and Coordination Officer (ACO), which has to do with collecting, coordinating and analyzing data.

CCD: As ACO Kebbi Regional Office, what are the challenges associated with your job?

AM: Everyone knows that lack of accurate and reliable data is the major problem that the company is facing and I think that is the main reason why the office of ACO was created.

Of course, there are challenges. Perhaps the most noticeable is the fact that most of the people giving us data are not computer literates.  So we find it very difficult to obtain accurate data from them.
Secondly, this is digitalized world; we are producing a huge amount of data every minute. The amount of data produced makes it challenging to collect, manage, utilize, and analyze by a single individual. And when data sets are becoming bigger and more diverse, there is a big challenge to incorporate them into an analytical platform. If this is overlooked it will create gaps and lead to wrong messages and insights.

CCD: What measures have you taken in tackling these challenges?

AM: Well, I ensure that those involved in data collection are properly trained; at least every manager or Team Lead has learned the basics of Excel. And efforts have been put in place to make sure everyone collects accurate data that can be relied on.

CCD: This is the beginning of 2019, what are your plans?

AM: For 2019, I have come up with a strategy that will involve every Sales Representative as we are going to use payment tracker to increase our collection by at least 50% every month. If we can implement it successfully, I am sure that before the end of this year Kebbi Regional office would be collecting not less than 80% of its target. It is a gradual process but God willing, we are going to achieve our desired goal.

CCD: Do you have any words of advice for the management?

AM: My advice to the management of Kaduna Electric is, collection target should not be assigned to Sales Representative only; technical staff must also have monetary performance target attached to their respective feeders. 

If this is taken into consideration, I believe that our productivity will increase. It can also create checks and balances between our Commercial and Technical staff.  This is because when team members believe that they are solely responsible for either the successes or failures of the group, they are more likely to focus on their own individual contributions.  But when it is a collective responsibility, it will lead to better collaboration.