Kaduna Electric Seeks Customers’
Cooperation As Enumeration Exercise Commences In Earnest.
The Management
of Kaduna Electric has urged its customers in Millennium City, Kaduna, to
support the ongoing Customer Enumeration and Asset Mapping exercise.
The exercise
involves data collection of all electricity users within Millennium City using
geo-partial technology to capture asset details and customer information needed
for effective planning and resources deployment for better service delivery.
The Project Manager,
Mr. Abba Maiborno, said the exercise is geared towards improving billing accuracy
and quality of supply as well as ensure proper planning for network expansion.
Maiborno
said, “Our esteemed customers are enjoined to cooperate with our enumerators,
who will be going round (door-to-door) to customers’ premises in Millennium
City.
He also
explained that the enumeration exercise is important for customers, considering
the expected benefits that will accrue to the community in the area of
improvement in service delivery.
Some customers
interviewed expressed satisfaction with the conduct of the exercise and
described it as a welcome development.
The exercise
shall be extended to other parts of the Company’s franchise in due course.
Ag. Regional Manager Kaduna Calls for Better Response
to Payment of Bills
The Ag. Regional Manager Kaduna, Mrs. Funmilayo King, has appealed to the customers on the need to ensure payment of their electricity bill 100% to enable the Company to meet its market obligations and invest in network rehabilitation and expansion.
Mrs King made the remark during the customers engagement organised by the Company in Doka Area Office recently.
She urged the customers to take advantage of the Meter Asset Provider, MAP scheme to get metered within a period of 10 days.
In his remark, the Area Manager, Kabiru Abdulmalik expressed his concern specifically on the issue of vandalism of Company’s infrastructure and the influx of unauthorized persons popularly known as "nepa2”.
According to
him, such criminal acts do not only cause unnecessary service disruption but
also tarnishes the image of the Company and affect revenue generation.
The Area Manager also advised the customers to take advantage of the redress mechanism.
“Our customers should visit any of our Service Center nearest to them for quick response and adequate services”, he said.
He appreciates their presence and assured the customers of the commitment of the Company to provide excellent services to tackle the challenges of power supply to their community.
Staff Weekly Sports Day: A Fun Filled Workout
By Jamila Bala
Last week,
our staff came together for the first sports day at Murtala Square to unwind in
the highly anticipated weekly sports day. It was fun, with teams competing in
various sports and activities, showcasing their skills and teamwork.
It was a fun
filled day with team coming together to participate in demonstrating their
speed and agility in various activities like the Football, ZUMBA class, horse
riding, walk, Gym.
One of the
staff said “it’s an amazing experience, it was a great way to unwind and bond
with colleagues.”
The Staff
weekly sports day was a fantastic idea that brought the team together,
promoting teamwork, healthy competition, and fun. We can’t wait for every week!
Staff Optimization Initiatives to Boosts Productivity and Efficiency…. COO
By Jamila Bala
The Chief
Operating Officer, Abubakar Sadiq Mohammed has said that the on-going Staff
Optimization exercise is aimed at changing the narrative of Kaduna Electric.
He made the
assertion while addressing staff of the Head Office recently.
According to
him, the purpose of the optimization is to improve productivity because there
is shortage of staff in the field and more hands are needed. As such, the
Management have decided to move staff by realigning them to where they can be
more productive.
“When change
comes from a Company that is not doing well, we should sit up, prepare our
minds, take it and accept it”, he said.
He also
addressed the issue of renovating the Area Offices by next month which he said
an audit will be done for that to renovate the Area Offices and Regional Offices
as quickly as possible.
He also
urges staff to be ambassador of Kaduna Electric and should be positive and
ensure the figures are going up.
No comments:
Post a Comment