MEET THE STAFF SERIES

How We Are Blocking Revenue Leakages to Generate More Revenue – Yunusa Kala

 

CCD:Tell us about yourself?

YMK: My name is Yunusa Mohammed Kala, An indigene of Borno State. I hold  a Bachelor’s Degree from University of Maiduguri. I joined Kaduna Electric 1^st Sept,2015.

CCD: What are your primary responsibilities? 

YMK: My primary responsibilities as an Endorsement and Assessment Officer is to block all kinds of revenue leakages and to generate more revenue.

CCD: As a team member Enforcement Unit, what are the major challenges you encounter? 

YMK: One of the major challenges is lack of working tools, which is quite discouraging and also managing by-passed customers is one of our biggest challenges, where a customer will be booked for by-pass and still the customer will go ahead to challenge the Company.

The Company should utilize the Special Investigation and Prosecution Task-force on Electricity Offences (SIPTEO) to bring to book all electricity offenders of various kinds. 

CCD: How do you handle by-pass customers? 

YMK: We conduct inspection of customer’s premises. Of course, there are procedures which time will not permit to explain in details.

Then the Inspection Report (IR) shall be filled by the staff that visited the customers premises and signed by both the Staff and Customer. A copy will be given to the customer and referred to the Head Office, Room 212 where the necessary penalties shall be prepared.

CCD: Is there any penalty for them? 

YMK: Yes! Penalty for customers with single phase meter is 50,000 while customer with three phase meter is 100,000. Additionally, A customer who commit internal by-pass have to pay for the damaged meter, penalty fee and loss of revenue which will be determined by the customers load and reconnection fee. While customer who commit an external by-pass will pay a penalty, loss of revenue which is determined by his load and a re-connection fee. 

You know meter is a measuring device, once it has been tampered with or is faulty, you'll not have an accurate reading of the energy consumed. And the cost for an intentionally damaging a single-phase meter is 58,661.68 while three phase is 109,684.36 vat exclusive.

CCD: What do you consider your major achievement since you assumed duty? 

YMK: Well, I will say our performance for the month of February,2022 we booked 37,639,309.89 million across all Area Offices while 28,005,237.08 million was realized as payment across all Area Offices with performance of 74% monthly. 

And this is as a result of collective efforts and team work. 

Am proud to be part of the team.

CCD: Any appeal or suggestions to staff or management?     

YMK: Yes, Staffs should understand they are the image of the Company, so they should be good ambassadors of the Company. 

For the Management they should come out with more sustainable ideas for the future of the Company.