Corps Members to
Get 3 Months Extension, Possible Retention
Farewell Dinner, Award Night for Outgoing Corps
Members
By Halima Shuaibu
The Managing
Director/Chief Executive Officer, Engr. Garba Haruna has disclosed that the
2016/17 Batch B Corp members who have just completed their service with the
company will get a 3-month extension to work for the company.
The MD who spoke
at this year’s farewell party organized in honour of the Corp members said that
their contributions to the company has warranted the need for a three-month
extension during which they will be assessed, trained and retained based on
their performance.
He enjoined them
to remain committed to whatever they are given to do noting that they can only
excel when they fully apply themselves to the tasks.
“Even as you
leave Kaduna Electric, you should remain committed to whatever task you are
given, make good use of all you have leant from here, the experience will come
in handy especially when you get to another organization. Most importantly,
remain good ambassadors of the Company”.
The event, which
took place at the company’s Corporate Head Quarters, had an Award Night as one
of the major highlights.
Corp Members who
distinguished themselves during service were recognized and given award
certificates in different categories.
They were later
treated to sumptuous dinner. There was also a dance competition and lots of
games and other fun activities for the night.
In his welcome
address, the Chief Corporate Services Officer, Mr. Uday Mishra tasked the Corp
members on hard work and passion for whatever they do stressing that the labour
market will require young people who will bring hard work and dedication to
duty.
Also speaking,
the Chief Marketing and Customer Services Officer, Mal. Murtala Bello, urged
the young adults to look up to the future ahead of them. He reminded them of
theme of the event, which is “Find Your Inner Treasure”, encouraging them to
look inwards for what he termed the “latent potential”.
Kaduna Electric
At The NERC
Complaints Forum
By Halima Shuaibu
The National
Electricity Regulatory Commission, Kaduna State Complaint Forum, has received
series of complaints from Customers of Kaduna Electric alleging breach of
contract of different categories.
According to
information from the Forum, these complaints include over billing, faulty
transformers, request for meters, request for refund and damages.
The Forum met
recently to look at some of these cases. It was presided over by its
chairman, Engr. Iliyasu Sale, representing Manufacturers Association of
Nigeria. Other members are Mohammed Yusuf Lere, representing National
Association of Chambers of Commerce, Mines and Industry and Sale Abdullahi,
representing Consumer Protection Council.
Cases brought
before NERC forum, are:
1. Alamin
Abubakar Vs Kaduna Electric (Damage Claim of 1 million-naira, Refund of N160
for Meter Bypass, Meter replacement and revenue Loss)
2. Kamazo
Community Vs Kaduna Electric (Faulty Transformer)
3. Mr.
Ephraim Vs Kaduna Electric (Request for Prepaid Meter)
4. Mr.
Mutallab Vs Kaduna Electric (Overbilling)
The first case
that came up was Alamin Abubakar (complainant) versus Kaduna Electric.
The complainant was represented by his lawyer who prayed the court to order the
defendant to pay him the sum One Million Naira for damages he suffered for the
period he was out of supply. He also denied the accusation that his meter was
compromised as stated by Kaduna Electric and therefore, pleaded for a refund of
N160,000 (One Hundred and Sixty Thousand Naira Only) for all the monies he paid
to Kaduna Electric as follows: N50,000 for Meter replacement, N60,000 for loss
of revenue and N50, 000 as penalty for meter bypass.
In his ruling the
Chairman of the tribunal requested that the lawyer representing Alamin Abubakar
should ensure that his client appears in court on the adjourned date to give a
complete testimony while Kaduna Electric should present an official document
stating the penalty for meter bypass.
In the case
involving Kamazo Community, the complainants prayed the court to direct Kaduna
Electric to restore power to the community by replacing the faulty transformer.
Responding,
Kaduna Electric through its lawyer stated that the community still owes the
company a huge sum with most of its members defaulting and engaging in illegal
connections.
The Chairman,
while reading the ruling ordered that the community must be reconnected with
the next three weeks day, time fixed for judgment.
Kaduna
Electric Trains 63 for New Billing Platform
By Mohammed Abbah, Sokoto Area Office
The
management of Kaduna Electric has employed the services of Dof.net, a billing consultancy company to
train 63 members of its staff on the new billing platform for Post Paid
customers.
Speaking
during a workshop in Sokoto, Mr. Ibrahim Mohammed of Dof.net, said the aim of
the training programme was to acquaint cashiers in Sokoto, Kebbi and Zamfara
states on the new billing system.
According
to him, this is to enable all the cashiers in the three states to be fully
aligned to the new system.
Mohammed,
who is also the facilitator of the training programme, maintained that the
company is seeking new and effective ways to continually deliver on its
customer satisfaction promise, hence the move to train the cashiers.
He
emphasized that Kaduna Electric was determined to change the lives of its
valued customers by ensuring that the allocated power supply is adequately
rationed so that customers get value for paying their bills.
"This
is aimed at ensuring that billing information is made available in a convenient
and secured manner.”
This
according him, is geared towards meeting the expectations of its valued
customers in Sokoto, Kebbi and Zamfara states, as the new electricity billing
system introduced will curb losses to power firms".
He
further said that the company had embarked on a transformational journey to
positively change the lives of its customers through the provision of customer
friendly and value-added services.
“Kaduna
Electric wants to make sure that the valued customers pay for the exact
quantum of energy they consumed”.
He
told the cashiers that the company decided to train them, as it is committed to
delivering exceptional services to its customers in line with the vision
to be the best electricity distribution company in the country.
Outgoing Corps Members Get Commendation
Letters
Ø Productive Corps Members
to Be Retained
By
Nafiu Kabiru, Kebbi Area Office
The Ag. Business
Development and Relationship Officer (BDRO), Engr. Dogara Saidu has commended
the outgoing corps members from Kebbi Area Office for their contributions while
working with the company.
Engr. Saidu made this
remark while addressing the outgoing Batch B Corp Members who served mainly in
the ICT and Engineering and Technical units.
He added that their
contributions did not go unnoticed, as the management has promised to retain
those who have performed exceptionally.
“The Managing Director
has said that those of you who have done very well on their job should be
retained. Even those of you leaving us should not relent, there are opportunities
out there but only for those who will work hard”.
Operation Supervisor,
Sokoto, Kebbi and Zamfara Engr. Umar Sani Argungu equally tasked the corps
members to remain good ambassadors of the company adding that they must
continue to be committed and hardworking.
Letters of Commendation
were given to the corps members for the successful completion of the projects
they were assigned.
Responding, the corps
members took turn to express their gratitude to the management for giving them
the opportunity to serve the company.
Inadequate Manpower, A Major Obstacle to Effectiveness-HR
Personnel
By Mohd Abbah, Sokoto Area Office
The Human Resources Officer, Gusau Area office of Kaduna
Electric Mallam Yusuf Muhammad has identified inadequate manpower as a major
challenge facing the company.
Malam Yusuf made this disclosure during an exclusive interview
with the media team of the organization in his office in Gusau.
"We lack manpower especially in Marketing and Engineering
departments and we are hoping to solve the problem as soon as possible".
On proffering possible solutions to the problem, the Human
Resources Officer said organizing training, seminars, creating a more conducive
environment for the staff of the organization will go a long way
in solving the problem.
Speaking on disciplinary matters, Malam Muhammad suggested that
everyone should have a copy of HR handbook so that when a rule is violated, the
penalty is already known, and no one can hide under the excuse of being
ignorant.
When asked about his achievements so far in the organization,
the Sokoto born Human resource expert said: "I have tried to make the work
place conducive for both staff and customers, we have also made arrangement for
cleaners in order to make the environment livable”.
Explaining further, he stated that faulty appliances and office
materials requiring repairs have been done with the help of the Business
Development and Relationship Officer.
He concluded by calling on all the staff of Gusau Area Office to
maintain a harmonious working relationship, which according to him is the only
way any business organization can attain any form of success.
4 Suspected Vandals Docked
By Mohd Abbah
The Public Relations Officer of the Nigerian Civil Defense in
Gusau, Zamfara State has paraded two suspects, Hashim Gado, 25 and Abdullahi Ahmad
29 who were accused of vandalizing and dismantling 600 meters aluminum cable
and 8no 33kv insulator belonging to Kaduna Electric in Kuga village Zamfara
State.
Gado who had earlier accused his wife of adultery was exposed by
her for stealing aluminum cables belonging to Kaduna Electric.
Hashimu Gado claimed that the items were sold to him by one
Aminu Awwal, Abubakar Abdullahi, and Usman Muazu all of who are residents of
Daraja Cassette of Sabon Gari Gusau. All of them denied the allegation.
The Chief Judge of the Magistrate court 1 Maru, Zamfara State,
Justice Muhammad Bello has ordered that the suspects be remanded.
The Civil Defense prosecutor, Ashiru Sani Abubakar arraigned and
read the charges to the accused persons before Justice Muhammad
Bello.
They were charged with criminal conspiracy, theft and tempering
with properties belonging to Kaduna Electric which is a criminal offense and
contravenes section 97, 288 and section 1 (9) of miscellaneous offense act, CAP
M7 law of federation (2014).
The accused persons pleaded guilty to the charges.
Similarly, three other accused persons (Aminu Awwal, Abubakar
Abdullahi and Usman Mu'azu) were also arraigned before Justice Muhammad Bello
for various charges which include dishonestly receiving stolen properties and
concealment of stolen properties all of which are contrary to section 319 of
panel code law. They denied the allegations leveled against them.
Justice Muhammad Bello Galadaci granted each of them bail with a
condition of providing a surety who must be a reasonable person who owns a
house within the judicial area otherwise the accused persons be remanded.
The Corporate Communication Officer, Gusau Area Office, Muhammad
Abba who represented the company during the hearing expressed his appreciation
to the Civil Defense Command Zanfara State for apprehending the suspects.
“We appreciate your
efforts and we will continually seek your assistance in curbing the menace of
vandalism as this is one of the major obstacles to providing stable power
supply”.
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