Kaduna Electric's Regional Manager Conducts Capacity-Building Training for Commercial and Service Center Managers.
By Jamila BalaMr. Muazu Aliyu, Regional Manager of Kaduna Electric, recently conducted a comprehensive training session for Commercial Managers (CMs) and Service Center Managers (SCMs) at the Kaduna Regional office. The training aimed to enhance corporate behavior, billing processes, distribution, tracking, loss reduction, and understanding company targets.During the session, Mr. Aliyu expressed concern over the SCMs' screening results, which showed only 50% alignment with company goals. He emphasized the need for improvement, warning that under performing staff would be reassessed by month-end.
Mr. Aliyu stressed the importance of self-development, teamwork, and leadership in driving success. "Train yourselves, give your best, and add value. Be part of the solution, not the problem. Even marginal improvements count."
He urged participants to: Strive for excellence, recognizing Kaduna Electric's current ranking among Discos; Lead by example, guiding Sale Representatives (SRs) and driving collections.; Focus on daily/ bi-daily guidance for SRs to improve collections; Conduct regular field follow-ups to ensure success.
"As leaders, know where we are and where we're headed. Your tomorrow can't be better if you can't give your best today and not need for better when the best is possible," Mr. Aliyu assured.
This training seeks to boost performance, teamwork, and leadership among CMs and SCMs, driving Kaduna Electric's growth and excellence.
Zamfara Regional Manager Celebrates Employees, Stresses Ethics at Reward Ceremony.
Malam Gaddafi Ibrahim Saminaka, the Zamfara Regional Manager of Kaduna Electric, led a Staff Reward and Recognition Ceremony at the company’s office in Gusau, where he celebrated employee achievements and emphasized the importance of workplace ethics.
In his speech, Malam Gaddafi praised staff for their dedication and hard work. “Our people are our greatest asset,” he said. “Today, we honor the dedication and excellence that drive our success, and we look forward to an even brighter future.”
However, the manager also issued a strong reminder about ethical behavior, warning that violations of the company’s values would not be tolerated. “Any breach of our ethical principles will not be accepted. This is a chance to correct any deviations and uphold the values that strengthen us,” he stated.
Awards were given in categories such as Best Team Player, Employee of the Year, Leadership Excellence, and Innovation in Service Delivery. One highlight was the recognition of Hajiya Asmau Mai Lafiya for her nine years of service and leadership in a male-dominated field.
Malam Gaddafi pledged continued investment in staff development to keep Kaduna Electric a leader in service delivery. He closed the event with a call for continued dedication, saying, “Together, we can achieve even greater things by upholding our values and working toward a brighter future.”